DB Upgrade

Scheduled Maintenance Report for TELUS Health Virtual Care

Completed

The scheduled maintenance has been completed.
Posted Mar 25, 2025 - 22:45 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2025 - 22:30 EDT

Scheduled

We will be performing scheduled maintenance on our database. This maintenance is expected to begin on March 25, 2025, at 10:30 PM EDT and will last approximately 15 minutes.

During this time, users may experience brief, intermittent downtime or temporary error messages as the changes are applied. We will monitor the database closely to ensure the maintenance is completed successfully and services are restored promptly.

Thank you for your understanding. If you have any questions or concerns, please contact our support team.
Posted Mar 24, 2025 - 13:39 EDT
This scheduled maintenance affected: Virtual Care Platform (Core REST API) and Infrastructure (AWS rds-ca-central-1).