All Systems Operational

Uptime over the past 90 days. View historical uptime.
Virtual Care Platform Operational
90 days ago
100.0 % uptime
Today
Core REST API Operational
90 days ago
100.0 % uptime
Today
Publish/Subscribe Service Operational
PubNub Operational
Video Calls Operational
Vonage Video API Enterprise Video Operational
Vonage Video API Enterprise API Operational
Vonage Video API Standard API Operational
Vonage Video API Standard Video Operational
Infrastructure Operational
AWS route53-ca-central-1 Operational
AWS elb-ca-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS rds-ca-central-1 Operational
AWS s3-ca-central-1 Operational
AWS elasticache-ca-central-1 Operational
AWS kms-ca-central-1 Operational
AWS sns-us-east-1 Operational
Two-Factor Authentication Operational
Twilio Authy 2FA Operational
Twilio Authy App Operational
SMS Notifications Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Operational
Email Notifications Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
SendGrid API Operational
mailgun API Operational
mailgun Outbound Delivery Operational
Fax Service Operational
eFax Operational
SRFax Operational
Payments Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average Latency for Our REST API ?
Fetching
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
DB Upgrade
Completed - The scheduled maintenance has been completed.
Mar 25, 22:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:30 EDT
Scheduled - We will be performing scheduled maintenance on our database. This maintenance is expected to begin on March 25, 2025, at 10:30 PM EDT and will last approximately 15 minutes.

During this time, users may experience brief, intermittent downtime or temporary error messages as the changes are applied. We will monitor the database closely to ensure the maintenance is completed successfully and services are restored promptly.

Thank you for your understanding. If you have any questions or concerns, please contact our support team.
Mar 24, 13:39 EDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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